Refund & Exchange Policy

 

If, for any reason, you are not satisfied with your RainSong acoustic guitar, you have seven days upon receipt of the instrument to contact us for an exchange or refund.  You can contact us either by phone at (800) 788-5828 or by email at customerservice@rainsong.com to arrange the return. 

 

  • The purchaser will be responsible for shipping charges, and shipments must be fully insured. 

  • All returned items must be in their original condition with no signs of wear or dama